CLIENT SATISFACTION FEEDBACK FORM
We are always looking to improve our processes, services and activities, so we would really appreciate if you could give us your opinion.
Organization Name
Representative Name
Representative Title
Project
Type Of Service
Date
Contract
Your personal E-mail
 
 
PART 1
Instructions: Please indicate your level of agreement with the statements listed below.
 
The objectives of the Project/Service were clearly defined in advance.
Strongly Disagree
Strongly Agree
The communication with the Focal Point was fluent.
Strongly Disagree
Strongly Agree
I noticed that the company is an expert on the subject.
Strongly Disagree
Strongly Agree
I was comfortable with the communications channels they used.
Strongly Disagree
Strongly Agree
I felt they understood perfectly the product I wanted.
Strongly Disagree
Strongly Agree
All the products/services offered were high quality.
Strongly Disagree
Strongly Agree
The timeframe of response was appropriate.
Strongly Disagree
Strongly Agree
The timeframe of delivery of the service was appropriate.
Strongly Disagree
Strongly Agree
I would recommend the service of Live Love to colleagues.
Strongly Disagree
Strongly Agree
Overall I was very satisfied with the results of the service.
Strongly Disagree
Strongly Agree
 
PART 2
Instructions: Please answer the following questions.
What aspects could be improved?
 
Thank you very much for taking the time to complete this form.
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